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Privacy Policy

Eteris Global Privacy Policy

At Eteris Global ("Eteris Global", "we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, engage our services, submit enquiries, or interact with us through digital platforms.

1. Collection of Personal Data

We may collect personal data that you voluntarily provide to us, including but not limited to:

  • Name

  • Company name

  • Job title

  • Email address

  • Contact number

  • Business information

  • Market expansion requirements

  • Any other information submitted through our contact forms, emails, events, or consultations

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and tracking information

  • Referral sources and user interactions

2. How We Use Your Personal Data

We may use your personal data for purposes including:

  • Responding to enquiries and requests

  • Providing our services and support

  • Developing overseas growth and market expansion strategies

  • Facilitating business matching and partner identification activities

  • Delivering marketing, advertising, influencer, live-selling, and related services

  • Communicating updates, newsletters, insights, and promotional materials

  • Conducting market research and business analysis

  • Improving our website, services, and customer experience

  • Complying with legal, regulatory, and contractual obligations

3. Marketing Communications

Where you have provided your contact information, we may send you updates regarding:

  • Industry insights

  • Overseas market opportunities

  • Digital marketing trends

  • Business development opportunities

  • Events, webinars, and workshops

  • New services and offerings

You may opt out of receiving marketing communications at any time by contacting us or following the unsubscribe instructions provided in our communications.

4. Disclosure of Personal Data

We may disclose your personal data to trusted third parties where necessary for the provision of our services, including:

  • Marketing and advertising platforms

  • Technology and software providers

  • Business partners and consultants

  • Event organisers and media partners

  • Overseas business matching partners

  • Professional advisers including auditors, lawyers, and accountants

  • Government agencies or regulatory authorities where required by law

We do not sell your personal data to third parties.

5. Overseas Transfers of Personal Data

As part of our overseas marketing and business development services, your personal data may be transferred to, processed, or accessed by organisations located outside Singapore.

Where such transfers occur, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data.

6. Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and improve website performance.

Cookies may be used to:

  • Analyse website traffic and user behaviour

  • Improve website functionality

  • Measure advertising performance

  • Personalise content and marketing activities

You may adjust your browser settings to refuse cookies; however, certain features of the website may not function properly as a result.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

When personal data is no longer required, we will securely delete or anonymise such information.

9. Access and Correction

You may request access to, correction of, or withdrawal of consent for the use of your personal data by contacting us using the details provided below.

We may require reasonable verification of your identity before processing such requests.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external websites.

11. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or our services.

Any updates will be published on this page, and continued use of our website constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

Eteris Global Pte Ltd

Email: hello@eterisglobal.com

Website: www.eterisglobal.com

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